Long time ago…
Since our first moments, we have developed a philosophy of respect for the processing of personal data. A rigor applied to all our tools. From tracking our interfaces / sites, to project management, invoicing, quotations, customer management, to the emails of our orders, all data is hosted in France on our own servers (Paris & Orléans) and at our web server provider OVH (Roubaix). This goes without saying also in design, in the sense that we avoid in our design to make code calls via platforms or services for which we do not know the general conditions of use of the data. :13 complies with ISO 27002 and ISO 27005 for safety management and risk assessment and processing associated with data. All of our disks are encrypted, we continue to strive for an optimization of data security. An expertise that we decided to put at the disposal of our customers.
We have a secure intranet to ensure exchanges and transfers throughout the realization of your order (from the deposit of customer data to billing). This intranet includes powerful management functions: GANTT project / encrypted messaging / project management tool / quote / billing.
We are in server capacity to deploy about fifty virtual machines (VM) on a short time for your most ambitious projects. These virtual machines include an Office suite, a drive, cripted instant messaging, a photo and video server. The client datas are stored on our secure servers.
We support the use of out-of-the-box scripting or services that we do not control over privacy policies. As a result, we are putting in place tools that are specific to us and hosted in France: web analysis, monitoring and the customer intranet.
Mailing & forms specific
We do not use the email addresses of PROCV™ customers to resell them to third-party advertisers or agency-specific use. One promotional mailing per year on the PROCV™ solution is sent to all its customers https://procv.biz (for an unsubscription to this one you can send an email to email@example.com with the mention "unsubscribe" in the subject of your email).
Today, it is disproportionate that an email from Paris to Paris makes several trips around the world (electricity consumption is constantly increasing because of this process). We are in favor of points A / points B for data exchange or transfer.
By registering for our services or by filling out a contact form on our site (2points13.fr) or other sites belonging to :13, you agree and agree that :13 may collect, process, store and / or use personal data submitted in accordance with the rules set out below.
By giving us your consent, you also retain the right of rectification, the right to be forgotten and / or the right to the deletion of your personal data. We have always been very vigilant about "customer data", as well as script calls on remote servers, design in our themes, templates and products. Creative Design Labs is not marketing, we have always applied a hard policy when the data collected: zero resale of mailing, zero use of data without consent of our customers. We never cross the data between customer accounts. We do not use customer files for resale purposes (photographs, videos, customer data, mailings). For the past 2 years, we've been using the Let's Encrypt (FR) certification authority to secure all our customer sites and services :13 (Intranet, Virtual Machines, ...). The European Union adopted the General Data Protection Regulation (GDPR) in April 2016.
Localization of clients data
Our servers are located in France in a dedicated location based in Paris and Orleans, accessible 24 hours a day, 7 days a week. A customer :13 can access its project files, quotes and billing, internal mail, securely and hosted on our territory.
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